Refund policy

Return Policy Points


Before Delivery:

* You can cancel your order anytime before receiving dispatch/delivery notice

* Full refund will be provided for cancelled orders


After Delivery:

* Returns are allowed "only in accordance with the Returns Policy" 

  • You may return unopened goods for a full refund within 30 Days, and opened goods that are not resaleable, but you are unhappy with, can receive a credit for future purchases.

 

Stock Issues:

* If items become unavailable after you order, we'll notify you

* You'll get a full refund for any unavailable items


Delivery Issues:

* If we can't deliver within 14 days, you can choose to cancel

  • Full refund provided if you cancel due to delivery delays

 

Questions about returns? Contact us at info@justcanna.co.za 

We're here to ensure you're completely satisfied with your cannabis wellness products!